Field notes on AI agents, WhatsApp automation and procurement. Written by the team that builds and runs them.
Procurement Automation: What an AI Agent Takes Off a Buyer's Desk
Most procurement delays are not bad decisions. They are follow ups nobody had time to send. Here is what an AI agent does across the purchase order cycle, and what it did at NADEC.
WhatsApp Automation for Business: What an AI Agent Does in Your Customer Groups
In Saudi Arabia and the GCC, customers expect answers on WhatsApp, at any hour. Here is how an AI agent handles customer groups: what it answers, what it escalates, and how it is set up.